Update from Scott Randolph

West Oaks Mall Branch Will Create 20 New Jobs

February 20, 2019 – Orange County, FL – Joined by local elected officials, community leaders, tax collector employees and the West Orange Chamber of Commerce, Orange County Tax Collector Scott Randolph today cut the ribbon on and officially opened the largest tax collector office in the state of Florida.

Located at the West Oaks Mall in Ocoee, the new 36,000-square-foot branch office is part of a yearlong office restructuring effort that combined and relocated two smaller aging facilities previously located on West Colonial Drive in Orlando and Winter Garden. The new West Oaks Mall branch, centrally located between the two closed offices, also houses the Tax Collector’s call center, mail processing center and fraud prevention department.

“With the opening of the West Oaks Mall branch, we have created a full circle of offices around Orange County, each of them located near a major highway and accessible by public transportation,“ Tax Collector Scott Randolph said.

The office restructuring expands the tax collector’s presence in West Orange County, increasing the number of front-line employees to serve the public and overall square footage by more than 9,000 square feet. In addition to relocating all staff from the two closed locations, Randolph said his office will hire an additional 20 employees to meet demand for tax collector services, which include the issuance of driver’s licenses and vehicle registration.

In Fiscal Year 2018, the Orange County Tax Collector’s office issued more than 475,000 driver’s licenses across its seven branch offices – an average of 1,826 per work day. That’s nearly triple the amount issued when Randolph first took office in 2013. Additionally, the office processed more than 531,000 tag transactions, 165,000 vehicle and vessel titles and 50,000 tax payments for a total of more than 1.2 million in-person transactions in 2018.

Under Phase One of the restructuring, the 34-year-old 18,000-square-foot West Colonial Drive branch in Orlando closed to the public on January 8. In 1984, when that branch opened, the population of Orange County was 543,000. Today, Orange County’s population is more than 1.34 million residents.

“After thirty-four years in the same branch office it was time for an upgrade,” Tax Collector Scott Randolph said. “Our new West Oaks Mall branch will allow us to not only meet current customer demand but grow with the county.”

The second phase of the restructuring relocated the 8,600-square-foot Winter Garden branch to the West Oaks Mall on February 7.

About the West Oaks Mall branch

Hours of Operation: 8:30 am – 5:00 pm Monday, Tuesday, Thursday, Friday; 9:00 am – 5:00 pm Wednesday

Size: 36,238 sq. ft.

Employees: 100

New Jobs: More than 20

Workstations: 63

Call center lines: 20


Services provided to the pubic:

  • All driver’s license and state ID services
  • Registration, tag and title
  • Tax Express same-day pick-up
  • Dealer services
  • Written and road driving tests
  • Parking permits
  • Property tax payments
  • Hunting and fishing licenses

The West Oaks Mall is owned by Moonbeam Capital Investments, LLC.

About Moonbeam Capital Investments LLC

Moonbeam Capital Investments LLC (“MCI”) is a fully integrated and self-managed private equity fund specializing in the acquisition of opportunistic real estate assets and non-performing commercial real estate loans. MCI’s affiliates include Moonbeam Leasing & Management LLC, an international company with offices in United States and Canada. MCI’s privately owned, debt free real estate portfolio is spread across the United States and is comprised of over 10 million square feet of enclosed malls, regional and local shopping centers, office parks, industrial, multi-family and hotel properties, and a marina, the most recent acquisition.

MCI has a proven track record of stabilizing, managing, and turning around distressed properties and understands what is essential to property owners, investors, lenders and servicers. It maximizes value in every asset class in large and small markets across the United States by combining its extensive expertise in the revitalization, adaptive reuse, and redevelopment of under-performing commercial properties with carefully developed and constantly maintained relationships of trust, cutting-edge creativity and a state-of-the-art leasing, management and ownership strategy. For more information, please visit www.moonbeamproperty.com/.