March 26, 2020

Due to the ongoing COVID-19 National Emergency, the Florida Department of Revenue, under the direction of Governor Ron DeSantis, has extended the deadline to pay property taxes from March 31, 2020 to April 15, 2020 for the 2019 tax year. Read the Emergency Order.

All property tax payments received by April 15 will be considered paid on time, and the following penalties and fees will be waived until April 16.

  • Property Taxes – The mandatory fee of 3% of the total tax owed plus advertising costs.
  • Tangible Personal Property Taxes – The mandatory interest charge of 1.5% per month plus advertising costs.

Under normal circumstances, property taxes are due November 1 each year and become delinquent April 1, at which time state law mandates that penalties and fees be imposed on delinquent parcels. Under Florida law, tax collectors are required to advertise the delinquent parcels and conduct a tax certificate sale, which must be held on or before June 1.

“A lot of families are in a serious financial squeeze right now,” Tax Collector Scott Randolph said. “I’m thankful the governor has acted to extend the property tax deadline because we should not penalize taxpayers who are a few days late with their payment.”

As of March 25, 93.5% of tax bills in Orange County have been paid. There are currently 32,393 unpaid property tax bills and 1,909 unpaid tangible personal property bills for a combined total of $128,825,730 in taxes owed.

Orange County residents may download and pay their tax bill online at octaxcol.com; by mail, by returning their property tax bill with payment to P.O. Box 545100, Orlando, FL 32854; or in person, by visiting the Tax Collector’s Office located at 200 South Orange Avenue, Suite 1600, Orlando, FL 32801 (the office is open with limited personnel). The $2.00 eCheck fee for property tax payment is currently suspended.


March 19, 2020

The Orange County Tax Collector’s Office will close to the public effective Friday, March 20 at 5:00 pm until further notice, Tax Collector Scott Randolph announced today. The office will continue to provide services online, by email and telephone with limited personnel.

“The well-being of our employees, their families and the public is my top priority,” Tax Collector Scott Randolph said. “Because many of our services are available online or by mail, and in order to help reduce the spread of COVID-19, our offices will close, and we will execute our continuity of business plan.”

As part of the plan, all non-essential personnel will be sent home Friday evening at the close of business; essential personnel will either work from home or at the tax collector’s administrative office in downtown Orlando beginning Monday, March 23; and the tax collector’s call center will remain operational with limited staff. All full-time employees will be paid their regular salary for the duration of the closure.

While the office is closed, Orange County residents can perform many services online or by mail, including:

  • Vehicle, Vessel and Mobile Home Registration Renewals – Renew online at octaxcol.com or by returning their tag renewal notice with payment to P.O. Box 779003, Orlando, FL 32877. Visit services.flhsmv.gov/MVCheckWeb for assistance with problems related to registrations.
  • Florida Driver Licenses and ID Cards – Renew, replace or update online with the State of Florida at gorenew.com. Visit services.flhsmv.gov/DLCheck for assistance with problems related to driver’s licenses.
  • Titles – Email us by using the contact form at octaxcol.com/contact or obtain a paper title online with the State of Florida at gorenew.com. Visit services.flhsmv.gov/MVCheckWeb for assistance with problems related to titles.
  • Dealer Titles – Visit Orange Auto Tag Agency at 11210 S. Orange Blossom Trail, Orlando, FL 32837 or First Orange Tag Agency at 718 Garden Plaza, Orlando, FL 32803.
  • Disabled Parking Placards – Email us by using the contact form at octaxcol.com/contact or send the completed application to P.O. Box 779003, Orlando, FL 32877. Download the application at flhsmv.gov/pdf/forms/83039.pdf.
  • Property Tax Payments – Pay online at octaxcol.com or return their property tax bill with payment to P.O. Box 545100, Orlando, FL 32854.
  • Business Tax Receipt Renewals – Renew online at octaxcol.com or return their renewal notice with payment to P.O. Box 545100, Orlando, FL 32854.
  • Online Chat ­– Chat with one of our highly trained customer service professionals at octaxcol.com.

Additionally, Tax Collector Randolph made the following announcements on March 16, 2020:

  • Driver’s License Expiration Extension – In accordance with the Governor’s Executive Order (20-52), effective March 16, all Florida driver’s licenses and ID cards set to expire in the next 30 days will be granted a 30-day extension period beyond their current expiration date.
  • Property Taxes – Effective March 17, the Tax Collector’s Office has suspended the $2.00 eCheck fee for property tax payments.

March 16, 2020

To comply with new CDC guidelines related to large events and mass gatherings, the Orange County Tax Collector’s office will limit all motor vehicle services to appointment customers only beginning at 9:00 am on Wednesday, March 18, Orange County Tax Collector Scott Randolph announced. Walk-in customers will be instructed to either complete their transaction online or schedule an appointment. Last week, across its six locations, the Tax Collector’s office served 20,404 customers, of which nearly 70% were walk ins.

Additionally, Tax Collector Randolph made the following announcements:

  • Driver’s License Expiration Extension – In accordance with the Governor’s Executive Order (20-52), effective today, March 16, all Florida driver’s licenses and ID cards set to expire in the next 30 days will be granted a 30-day extension period beyond their current expiration date.
  • Online Transactions – All customers should complete their transaction online. For driver’s license renewals, visit the state Dept. of Highway Safety and Motor Vehicles’ website at gorenew.com. All driver’s licenses that are REAL ID compliant, indicated by a star in the top right-hand corner of the ID, can be replaced or renewed online. For vehicle registration renewals and property tax payments, visit the Tax Collector’s website at octaxcol.com.
  • Do Not Visit Our Office If – All customers who have flu-like symptoms, including fever, cough and shortness of breath; have come into contact with anyone with flu-like symptoms; have traveled outside the United States; or have come into contact with anyone who has traveled outside the United States should not visit the office.
  • ECheck Fee Waived – Effective Tuesday, March 17, the $2.00 eCheck fee for property tax payments will be waived until further notice.
  • Dealership Policy – Effective immediately, all dealership title transactions will be processed as drop-off only; dealer transactions will not be processed in person.
  • Home and Business Visits – All Tax Collector Field Operations Department home and business onsite visits have been suspended until further notice.

March 15, 2020

COVID-19 Emergency Order (Pursuant to Executive Order 20-52)