fbpx

Coronavirus Update

June 23, 2020

Orange County Tax Collector’s Office Will Require Customers to Wear Face Masks Beginning June 24

In support of Orange County Government’s face mask Executive Order, issued on June 18, the Orange County Tax Collector’s Office will require customers to wear face masks or coverings while in its facilities effective June 24, 2020, Tax Collector Scott Randolph announced. Randolph said the new policy is intended to help stop the spread of COVID-19 in Central Florida, which has seen a dramatic rise in cases in recent days. The Tax Collector’s Office collects and distributes property and business tax revenue and administers motor vehicle services in Orange County, including the issuance of driver’s licenses and vehicle registration. The office serves 2,500 customers each day.

“More than 12,000 residents come in and out of our doors each week, making us one of the most heavily trafficked government agencies in Florida,” Tax Collector Scott Randolph said. “For the safety and well-being of our staff, their families and our customers, face masks or coverings will be required until further notice.”

On March 23, the Tax Collector’s Office temporarily stopped serving customers in person until it was able to secure personal protective equipment for its employees and install plexiglass barriers at its service windows. At the time, the office was serving more than 20,000 customers each week, including thousands of walk-in customers. Since then the office has moved to serving customers by appointment only, implemented temperature checks and social distancing procedures to service customers in the safest manner possible. To schedule an appointment, customers should visit the Tax Collector’s website at octaxcol.com.

Face Masks FAQ

Question: When does the face mask policy take effect?

Answer: The face mask or covering policy will take effect at the open of business on June 24, 2020 (8:30 am) and will be in effect until further notice.

Question: Who is required to wear a face mask?

Answer: All customers are required to wear a face mask or covering while in our facilities; staff are required to wear a face mask or covering while serving customers or interacting with other staff members who are less than six feet apart from one another.

Question: What if I do not have a face mask?

Answer: If a customer does not have access to a face mask or covering, the Tax Collector’s Office will provide one for them (while supplies last). The Tax Collector’s Office reserves the right to refuse service to any customer who chooses not to wear a face mask.

Question: Are there any exemptions?

Answer: In conjunction with Orange County’s Executive Order, persons under the age of two years old or persons for whom a face mask or covering would cause impairment due to an existing health condition are exempt from wearing a face mask or covering; however, the Tax Collector’s Office reserves the right to require a doctor’s note as proof of an existing health condition.


May 1, 2020

May 1 Coronavirus Update: Orange County Tax Collector’s Office to Resume Serving Customers in Person at Downtown, Clarcona, Sand Lake and University Branch Offices

The Orange County Tax Collector’s Office, which administers motor vehicle services in Orange County, will resume serving customers in person at its Downtown, Clarcona, Sand Lake and University branch offices beginning Monday, May 4 at 8:30 am, Tax Collector Scott Randolph announced today. The West Oaks Mall and Lee Vista & 417 branch offices began serving customers on April 29. All six of the Tax Collector’s branch offices will serve residents by appointment only, will be open weekdays from 8:30 am to 5:00 pm and will adhere to social distancing guidelines.

Services will be available to Orange County residents by appointment only; walk-in customers will be directed to make an appointment on their phone or computer. To schedule an appointment, visit the Tax Collector’s website at octaxcol.com. Available services include:

  • Driver’s licenses and state ID cards for U.S. citizens, permanent residents, immigrant and nonimmigrant VISA holders;
  • Commercial driver’s licenses including hazmat endorsement;
  • Written and road driving tests;
  • Vehicle, vessel and mobile home tag and title;
  • Property tax payments;
  • Disabled parking placards; and
  • Hunting and fishing licenses.

Each office will adhere to social distancing policies that every customer must follow in order to be served, including:

  • Customers should wash their hands thoroughly before visiting our office;
  • All customers are strongly encouraged to wear face masks and bring hand sanitizer with them;
  • Customers should sanitize their hands before they enter our office;
  • All customers must wait in their cars until their number is called via text message;
  • Once their number is called, customers will proceed to the building, have their temperature taken and be asked a series of screening questions before they are permitted to enter. Customers with a fever will not be permitted to enter;
  • Customers should come alone. Guests will not be permitted;
  • To protect customers and our employees, a plexiglass barrier has been installed at each open service window; and
  • Customers should maintain a distance of at least six feet from all other customers and employees.

May 1, 2020

Driver’s License Update

Per the Governor’s Executive Order, all driver’s licenses and IDs that expire between May 1 – May 31 are extended for 30 days.


April 28, 2020

April 28 COVID-19 Update: Orange County Tax Collector’s Office to Resume Serving Customers in Person at West Oaks Mall and Lee Vista Branch Offices

The Orange County Tax Collector’s Office, which administers motor vehicle services in Orange County, will resume serving customers in person at its West Oaks Mall and Lee Vista & 417 branch offices beginning Wednesday, April 29 at 8:30 am, Tax Collector Scott Randolph announced today. Both offices, which will serve Orange County residents by appointment only, will be open weekdays from 8:30 am to 5:00 pm and will adhere to strict social distancing guidelines.

Click here to schedule an appointment at West Oaks Mall

Click here to schedule an appointment at Lee Vista

Services will be available to Orange County residents by appointment only; walk-in customers will be directed to make an appointment on their phone or computer. Available services include:

  • Driver’s licenses and state ID cards for U.S. citizens, permanent residents, immigrant and nonimmigrant VISA holders;
  • Commercial driver’s licenses (excluding hazmat endorsement);
  • Written and road driving tests;
  • Vehicle, vessel and mobile home tag and title;
  • Property tax payments;
  • Disabled parking placards; and
  • Hunting and fishing licenses.

The West Oaks Mall branch office is located at the West Oaks Mall (between Dillard’s and AMC) in Ocoee, 9401 W. Colonial Dr., Suite 360, Ocoee. The Lee Vista & 417 branch office, which opened earlier this year, is located at the northeast corner of Lee Vista Blvd. and SR-417, 6050 Wooden Pine Drive Suite 100, Orlando.

Both offices will adhere to strict social distancing policies that every customer must follow in order to be served, including:

  • Customers should wash their hands thoroughly before visiting our office;
  • All customers are strongly encouraged to wear face masks and bring hand sanitizer with them;
  • Customers should sanitize their hands before they enter our office;
  • Our lobbies will not be open to the public. Customers are not permitted to wait in the lobby;
  • All customers must wait in their cars until their number is called via text message;
  • Once their number is called, customers will proceed to the building, have their temperature taken and be asked a series of screening questions before they are permitted to enter. Customers with a fever will not be permitted to enter;
  • Customers should come alone. Guests will not be permitted;
  • To protect customers and our employees, a plexiglass barrier has been installed at each open service window; and
  • Customers should maintain a distance of at least six feet from all other customers and employees.

While the Tax Collector’s branch offices have been closed to the public since March 23, its Help Line and Tax Department have remained operational with limited personnel in order to adhere to social distancing guidelines. In that time, the office has:

  • Served 16,633 customers over the phone;
  • Served 7,162 customers through online chat;
  • Processed 66,152 tag renewals; and
  • Processed 8,282 property tax payments.

Click here to see our COVID-19 Frequently Asked Questions.


April 14, 2020

Emergency Order Update: the Executive Director of the Florida Department of Highway Safety and Motor Vehicles authorizes the following:

  • Extend the effective period of driver licenses and identification cards with expiration dates on or after March 16, 2020, through April 15, 2020, for sixty (60) days.
  • Extend the effective period of driver licenses and identification cards with expiration dates on or after April 16, 2020, through April 30, 2020, for thirty (30) days.
  • In conjunction with the waiver issued by the Federal Motor Carrier Safety Administration, extend through June 30, 2020, the effective period of commercial driver licenses and commercial driver instructional permits with expiration dates on or after March 16, 2020.
  • Waive the delinquent renewal fees during the extension periods for these driver licenses/permits.

Click here to read the full COVID-19 Emergency Order 041320 (Pursuant to Executive Order 20-52).


March 26, 2020

Due to the ongoing COVID-19 National Emergency, the Florida Department of Revenue, under the direction of Governor Ron DeSantis, has extended the deadline to pay property taxes from March 31, 2020 to April 15, 2020 for the 2019 tax year. Read the Emergency Order.

All property tax payments received by April 15 will be considered paid on time, and the following penalties and fees will be waived until April 16.

  • Property Taxes – The mandatory fee of 3% of the total tax owed plus advertising costs.
  • Tangible Personal Property Taxes – The mandatory interest charge of 1.5% per month plus advertising costs.

Under normal circumstances, property taxes are due November 1 each year and become delinquent April 1, at which time state law mandates that penalties and fees be imposed on delinquent parcels. Under Florida law, tax collectors are required to advertise the delinquent parcels and conduct a tax certificate sale, which must be held on or before June 1.

“A lot of families are in a serious financial squeeze right now,” Tax Collector Scott Randolph said. “I’m thankful the governor has acted to extend the property tax deadline because we should not penalize taxpayers who are a few days late with their payment.”

As of March 25, 93.5% of tax bills in Orange County have been paid. There are currently 32,393 unpaid property tax bills and 1,909 unpaid tangible personal property bills for a combined total of $128,825,730 in taxes owed.

Orange County residents may download and pay their tax bill online at octaxcol.com; by mail, by returning their property tax bill with payment to P.O. Box 545100, Orlando, FL 32854; or in person, by visiting the Tax Collector’s Office located at 200 South Orange Avenue, Suite 1600, Orlando, FL 32801 (the office is open with limited personnel). The $2.00 eCheck fee for property tax payment is currently suspended.


March 19, 2020

The Orange County Tax Collector’s Office will close to the public effective Friday, March 20 at 5:00 pm until further notice, Tax Collector Scott Randolph announced today. The office will continue to provide services online, by email and telephone with limited personnel.

“The well-being of our employees, their families and the public is my top priority,” Tax Collector Scott Randolph said. “Because many of our services are available online or by mail, and in order to help reduce the spread of COVID-19, our offices will close, and we will execute our continuity of business plan.”

As part of the plan, all non-essential personnel will be sent home Friday evening at the close of business; essential personnel will either work from home or at the tax collector’s administrative office in downtown Orlando beginning Monday, March 23; and the tax collector’s call center will remain operational with limited staff. All full-time employees will be paid their regular salary for the duration of the closure.

While the office is closed, Orange County residents can perform many services online or by mail, including:

  • Vehicle, Vessel and Mobile Home Registration Renewals – Renew online at octaxcol.com or by returning their tag renewal notice with payment to P.O. Box 779003, Orlando, FL 32877. Visit services.flhsmv.gov/MVCheckWeb for assistance with problems related to registrations.
  • Florida Driver Licenses and ID Cards – Renew, replace or update online with the State of Florida at gorenew.com. Visit services.flhsmv.gov/DLCheck for assistance with problems related to driver’s licenses.
  • Titles – Email us by using the contact form at octaxcol.com/contact or obtain a paper title online with the State of Florida at gorenew.com. Visit services.flhsmv.gov/MVCheckWeb for assistance with problems related to titles.
  • Dealer Titles – Visit Orange Auto Tag Agency at 11210 S. Orange Blossom Trail, Orlando, FL 32837 or First Orange Tag Agency at 718 Garden Plaza, Orlando, FL 32803.
  • Disabled Parking Placards – Email us by using the contact form at octaxcol.com/contact or send the completed application to P.O. Box 779003, Orlando, FL 32877. Download the application at flhsmv.gov/pdf/forms/83039.pdf.
  • Property Tax Payments – Pay online at octaxcol.com or return their property tax bill with payment to P.O. Box 545100, Orlando, FL 32854.
  • Business Tax Receipt Renewals – Renew online at octaxcol.com or return their renewal notice with payment to P.O. Box 545100, Orlando, FL 32854.
  • Online Chat ­– Chat with one of our highly trained customer service professionals at octaxcol.com.

Additionally, Tax Collector Randolph made the following announcements on March 16, 2020:

  • Driver’s License Expiration Extension – In accordance with the Governor’s Executive Order (20-52), effective March 16, all Florida driver’s licenses and ID cards set to expire in the next 30 days will be granted a 30-day extension period beyond their current expiration date.
  • Property Taxes – Effective March 17, the Tax Collector’s Office has suspended the $2.00 eCheck fee for property tax payments.

March 16, 2020

To comply with new CDC guidelines related to large events and mass gatherings, the Orange County Tax Collector’s office will limit all motor vehicle services to appointment customers only beginning at 9:00 am on Wednesday, March 18, Orange County Tax Collector Scott Randolph announced. Walk-in customers will be instructed to either complete their transaction online or schedule an appointment. Last week, across its six locations, the Tax Collector’s office served 20,404 customers, of which nearly 70% were walk ins.

Additionally, Tax Collector Randolph made the following announcements:

  • Driver’s License Expiration Extension – In accordance with the Governor’s Executive Order (20-52), effective today, March 16, all Florida driver’s licenses and ID cards set to expire in the next 30 days will be granted a 30-day extension period beyond their current expiration date.
  • Online Transactions – All customers should complete their transaction online. For driver’s license renewals, visit the state Dept. of Highway Safety and Motor Vehicles’ website at gorenew.com. All driver’s licenses that are REAL ID compliant, indicated by a star in the top right-hand corner of the ID, can be replaced or renewed online. For vehicle registration renewals and property tax payments, visit the Tax Collector’s website at octaxcol.com.
  • Do Not Visit Our Office If – All customers who have flu-like symptoms, including fever, cough and shortness of breath; have come into contact with anyone with flu-like symptoms; have traveled outside the United States; or have come into contact with anyone who has traveled outside the United States should not visit the office.
  • ECheck Fee Waived – Effective Tuesday, March 17, the $2.00 eCheck fee for property tax payments will be waived until further notice.
  • Dealership Policy – Effective immediately, all dealership title transactions will be processed as drop-off only; dealer transactions will not be processed in person.
  • Home and Business Visits – All Tax Collector Field Operations Department home and business onsite visits have been suspended until further notice.

Why the May Tag Renewal Notices Were Incorrect and How our Vendor is Fixing the Error

If your registration expires in May 2020, you likely received an incorrect Tag Renewal Notice from the vendor that processes and prints our notices.

What Happened?

The nature of the mistake was a data programming error by our vendor that caused the wrong notices to be sent to customers. Unfortunately, their quality review process did not catch the error before the mailing went out. We have addressed the issue with our vendor to ensure that it does not happen again.

What’s Being Done to Fix It?

Our printing vendor has taken full responsibility for the error and are re-printing and re-mailing corrected notices along with an apology letter to impacted customers beginning Thursday, April 23.

Who’s Paying for It?

In addition to getting the corrected notices out as soon as physically possible, taxpayer accountability is Tax Collector Scott Randolph’s top priority. Therefore, taxpayers will not pay for the cost of the initial, incorrect mailing, and our vendor is sending the new, correct mailing to customers at no cost to taxpayers.

What if I Submitted Payment for the Incorrect Tag?

If you mailed in a payment for the incorrect tag, your payment will be returned to you along with a letter explaining what happened and replacement stamps.

I Received My Corrected Notice, Why is My Name Printed in Red?

This helps us distinguish between the incorrect and correct notices, so we’ll only process the correct payment.

How Can I Renew My Tag?

If you do not have a hold on your registration you may renew online right now. You can also mail in payment once you receive the corrected notice. Click here to renew online.

What is a Hold?

Common types of holds that would prevent a customer from renewing online include suspended driver’s license, unpaid parking tickets, unpaid toll violations and expired auto insurance. Customers must first clear the hold before they can renew their tag.

COVID-19 Emergency Order by FLHSMV

COVID-19 Emergency Order (Pursuant to Executive Order 20-52)

On March 9, 2020, Governor Ron DeSantis signed Executive Order 20-52 providing that “[e]ach state agency may suspend the provision of any regulatory statute prescribing the procedures for conduct of state business or the orders or rules of that agency, if strict compliance with the provision of any such statute, order, or rule would in any way prevent, hinder, or delay necessary action in coping with the emergency.”

Accordingly, the Executive Director of the Department of Highway Safety and Motor Vehicles authorizes the following:

Extend the effective period of driver licenses1 and identification cards with expiration dates of March 16, 2020, to April 15, 2020, for thirty (30) days.

Waive the delinquent renewal fees during the extension period for these driver licenses and identification cards. This order shall expire on the earlier of the expiration or rescission of Executive Order 20-52, unless extended by me.

Executed this 15th day of March, 2020.

Terry L. Rhodes, Executive Director
Department of Highway Safety and Motor Vehicles

Tax Collector’s Lee Vista Office to Close February 13, Relocate 2.5 Miles East, Completing Yearlong Office Restructuring

New Lee Vista Office will Open February 19 at 8:30 am

New Office will Create Additional 20 Full Time and 10 Part Time Jobs

The Orange County Tax Collector’s Lee Vista branch office will relocate to a larger, newly-built facility at Lee Vista Blvd. and SR 417, completing a yearlong office restructuring, Orange County Tax Collector Scott Randolph announced. The move will expand the tax collector’s presence in growing Southeast Orange County, both tripling the number of front-line employees to serve the public and the overall square footage of the tax collector’s building.

“Simply put, after eleven years we’ve outgrown our current space on Lee Vista Boulevard,” Tax Collector Scott Randolph said. “That’s why we’re so excited to open a new office in Lee Vista that will keep pace with the rapid growth in Southeast Orange County and the Lake Nona area, especially.”

Since the current Lee Vista branch office was built, Orange County’s population has increased by 260,000 residents.

As part of the final phase of a yearlong office restructuring effort, the current 7,000-square-foot branch office at 8185 Lee Vista Blvd. in Orlando will close to the public on Thursday, February 13 at 5:00 pm.

Exterior Image of New Lee Vista OfficeTax collector staff and officials from the state Department of Highway Safety and Motor Vehicles will be on site through Tuesday, February 18 to operate the state’s mobile driver’s license bus, known as FLOW (Florida Licensing on Wheels), for customers who visit the closed location. The FLOW bus is equipped to provide limited driver’s license, state ID and vehicle registration services; however, customers are strongly encouraged to visit one of the other five Orange County branch offices. (Click here for a list of locations: https://www.octaxcol.com/locations/.)

The new 21,000-square-foot facility, which will be the second largest motor vehicle office in the state, will open to the public at 9:00 am on Wednesday, February 19.

The new office, just 2.5 miles east of the current branch, is located at the northeast corner of Lee Vista Blvd. and SR 417 (6050 Wooden Pine Dr., Suite 100, Orlando), and will feature 52 workstations, compared to 17 at the current location; 236 customer and employee parking spaces, compared to 42 at the current location; and will create 20 new full time and 10 new part time jobs.

The Orange County Tax Collector’s Office processed more than 2.6 million transactions last year, including more than 468,000 driver’s license, 400,000 tag and title, and 96,000 written and road test transactions in person across six branch offices.

Under Phases One and Two of the restructuring last year, the tax collector’s West Colonial and Winter Garden branches relocated to the West Oaks Mall in Ocoee, creating the largest motor vehicle office in the state.

Last Week for Homeowners to Save 4% on their Property Tax Bill by Paying in November

Average November Early Payment Discount is $139 in Orange County

Orange County Tax Collector’s Office Will be Closed Thursday and Friday for Thanksgiving

This week marks the last week that homeowners can receive a 4% early payment discount by paying their property taxes during the month of November, Tax Collector Scott Randolph announced.

While tax bills are due April 1, 2020, taxpayers may pay their bills now either online, in person or by mail and qualify for an early payment discount. Taxpayers who pay their bills early will receive a 4% discount if paid in November, a 3% discount in December, 2% in January and 1% in February. The Tax Collector’s office will be closed Thursday, November 28 and Friday, November 29 to observe the Thanksgiving holiday.

For the average Orange County homeowner with an assessed home value of $214,829, the 4% November discount will mean about $139 in savings. Randolph said those savings, which equal about four tanks of gas, are particularly important for middle class families and seniors.

“For working families, and seniors especially, every dollar counts when it comes to planning the monthly budget,” Tax Collector Scott Randolph said. “One-hundred and thirty-nine dollars can go a long way for a lot of families in our community, particularly around the holiday season. That’s why I encourage everyone who can to take advantage of the early payment discount program.”

Last year, 95% of Orange County tax bills received an early payment discount; 85% of bills were paid in November, 5% were paid in December, 3% were paid in January and 2% were paid in February.

Orange County taxpayers can pay their taxes online and sign up to receive Paperless Tax Bills at octaxcol.com.

2019 Orange County Taxes by the Numbers

  • $2,623,719,600 – Total value of property taxes
  • $214,829 – Average assessed value of single-family homes
  • $3,463 – Average tax bill for single-family homes
  • 518,516 – Tax bills mailed by the Orange County Tax Collector’s Office
  • 293,817 – Single-family homes
  • 60,049 – Tangible personal property accounts
  • 50,122 – Residential condos
  • 4,077 – Multi-family homes

How Are Taxes Collected?

To ensure a system of checks and balances, the responsibility of setting tax rates, determining property values and collecting taxes are carried out by separate governing entities, each held accountable by the residents for which they serve.

  1. Tax rates are set. The Board of County Commissioners, School Board, City Commissioners and other tax-levying bodies set the millage rate, which is the rate of tax per one thousand dollars of taxable value. Non-Ad Valorem assessments, such as streetlights, sewage and road improvements are levied on a unit basis rather than the value of property.
  2. Property values are determined. The Property Appraiser establishes the value of property in Orange County and approves exemptions, including the homestead exemption. Based on the values and exemptions assessed, the Property Appraiser certifies the Tax Roll to the Tax Collector.
  3. Taxes are collected. The Tax Collector is responsible for mailing tax bills, collecting taxes and distributing revenue to the 63 different taxing authorities in Orange County. The Tax Collector also performs tax certificate sales, collects tangible personal property taxes and distributes its budget surplus to the taxing authorities.

Tax Collector’s Office Returns Record $22.25 Million Budget Surplus to Orange County Government in 2019

Returned Surplus Increases for Sixth Consecutive Year Under Randolph

Randolph Has Returned More than $128 Million Over Six Years

Citing historically high property values, continued population growth and strong fiscal management, Orange County Tax Collector Scott Randolph today announced that his office has returned a record $22.25 million budget surplus to Orange County Government for Fiscal Year 2018-19, an increase of 30% – or $5.17 million – from Randolph’s first full fiscal year in 2013-14. The budget revenue returned to Orange County, the majority of which is distributed to the Board of County Commissioners as unencumbered general revenue funds, has now increased for six consecutive years under Randolph.

Randolph said the consecutive increases are the result of several factors, including the overall health of the economy, a record real estate market and efficiencies achieved by the Tax Collector’s office. Earlier this year, Randolph announced that total revenue collected by his office during Fiscal Year 2019 surpassed $2.6 billion for the first time ever.

“Ten years into the economic recovery, our real estate market has not only bounced back, but we are now surpassing the highs of the previous decade.” Tax Collector Scott Randolph said. “That’s great news for every Orange County resident because higher property values mean more resources for local governments – including the budget revenue that we return each year – to support public schools, transportation and parks.”

In total, the Tax Collector’s office returned $23.03 million to the county and other taxing districts for Fiscal Year 2019, including more than $14.43 million to the county’s General Fund for countywide operations, $1.38 million to Orange County Fire and $409,000 to the library system. Since Fiscal Year 2014, Randolph’s office has returned $128.03 million in budget surplus, including $123.84 million to Orange County Government.

The Orange County Tax Collector’s office is a fee-based office, meaning its operations are fully funded by the fees it collects. At the end of each fiscal year, after its own operations are funded, the Tax Collector distributes all surplus revenue to Orange County government and other local taxing authorities.

Returned Surplus Revenue by Fiscal Year (Fiscal Years 2014 – 2019)

Fiscal Year Amount
2013-14 $17,666,354.01
2014-15 $19,122,695.04
2015-16 $22,395,594.77
2016-17 $22,926,574.41
2017-18 $22,993,096.46
2018-19 $23,038,823.87
Total $128,143,138.56

Returned Surplus Revenue by Agency (Fiscal Year 2019)

Agency Amount
Orange County General Fund $14,437,558.15
Unincorporated Taxing District $1,112,316.84
County Fire $1,382,771.19
Apopka/Vineland Road $2,022.23
Orange Blossom Trail Corridor $4,066.91
Orange Blossom Trail Neighborhood $3,685.94
Orlando Central Park $8,446.59
I-Drive Master Transit $20,153.17
I-Drive Bus Service $36,051.22
North I-Drive Improvement $1,417.14
Bass Lake $183.16
Big Sand Lake $1,956.56
Lake Pickett $1,246.89
Lake Holden $2,058.20
Lake Jessamine $1,072.26
Lake Killarney $244.29
Lake Price $270.60
Lake Ola $936.18
Lake Mary $485.34
Lake Irma $283.14
Lake Jean $129.48
Little Lake Fairview $151.39
South Lake Fairview $52.61
Overflow $5,239,037.20
Orange County Total $22,256,596.68
   
Orange County Library $409,428.82
Ranger Drainage District $6,050.52
South Florida Water Management District $184,041.22
St. John’s District $148,243.58
Valencia Water Control District $2,611.42
Orlando Downtown Improvement & Downtown South $31,851.63
Taxing Authorities Total $782,227.19
   
Total $23,038,823.87

On the Heels of Record Real Estate Market, Tax Collector’s Office Sets Record for Revenue Collection

Citing historically high property values, new construction and continued population growth, Orange County Tax Collector Scott Randolph today announced that his office has set new records for revenue collection and transactions conducted, surpassing $2.6 billion in total revenue collected for the first time. The Tax Collector’s office collects real estate taxes, tangible personal property taxes, local business taxes and motor vehicle fees on behalf of more than 67 taxing authorities and state agencies.

“Ten years after the Great Recession ended, our real estate market has not only fully recovered, but has well surpassed the highs of the previous decade,” Tax Collector Scott Randolph said. “That’s great news for every Orange County resident because higher property values mean more revenue for local governments to invest in public schools, infrastructure and our quality of life.”

New data compiled by the Tax Collector’s office show that revenue from real estate taxes has fully recovered from the Great Recession of 2007-2009, which followed the housing market crash of 2006. For the third consecutive year, the amount of real estate taxes collected surpassed the previous highs in 2008 and 2009. For the fiscal year that covers October 2018 through September 2019, the Orange County Tax Collector’s office collected more than $2.3 billion in real estate taxes, $181.3 million in tangible personal property taxes, $4.0 million in business taxes and $83.5 million in motor vehicle fees, which include driver’s license and registration fees, for a total of more than $2.6 billion in revenue collected, which is then distributed to the various taxing authorities, including Orange County.

The Tax Collector’s office also set a record for transactions conducted, performing more than 2.6 million transactions for Orange County residents, which include more than:

  • 4 million tag and title transactions;
  • 475,000 property tax transactions;
  • 468,000 driver’s license transactions; and
  • 74,000 business tax transactions.

Real Estate Taxes Collected by the Orange County Tax Collector’s Office

Fiscal Year Real Estate Taxes
2018-19 $2,359,172,446.16
2017-18 $2,096,985,660.61
2016-17 $1,906,440,519.55
2015-16 $1,766,246,253.95
2014-15 $1,654,858,363.64
2013-14 $1,529,216,946.29
2012-13 $1,470,833,281.91
2011-12 $1,527,917,012.61
2010-11 $1,525,198,695.04
2009-10 $1,748,210,896.58
2008-09 $1,892,042,570.69
2007-08 $1,815,689,190.24
2006-07 $1,689,207,163.91
2005-06 $1,426,122,688.30
2004-05 $1,254,196,547.85

Starting October 1, 2020, You’ll Need a REAL ID Driver’s License to Fly Domestically in the U.S.

Check Your Driver’s License for the REAL ID Gold Star in the Upper Right-hand Corner

October 1, 2019 – Orange County, FL – The federal REAL ID Act was passed by Congress in 2005, but it will have a big impact on residents nationwide starting in October 2020, said Tax Collector Scott Randolph, whose office issues driver’s licenses and state IDs in Orange County.

Beginning October 1, 2020, all residents ages 18 and older will need to present a REAL ID-compliant driver’s license or state ID – indicated by a gold star in the upper right-hand corner of the credential – or another acceptable form of identification, such as a passport, in order to fly commercially within the United States. To fly internationally, cross the border into Canada or Mexico, and enter an international port from a cruise ship, residents will still need to present a passport.

“In Florida, more than 91% of the state’s 16.5 million driver’s license and state ID card holders are REAL ID compliant,” Tax Collector Scott Randolph said. “But that means nearly 1.5 million Floridians, including nearly 90,000 Orange County residents, will need to update their license or ID within the next year in order to board a domestic flight.”

Not sure if you have a REAL ID?

Florida Driver License example

Check your driver’s license or state ID card for a gold star in the upper right-hand corner. If it’s there, that means you’re Real ID compliant and no further action is required until your license is up for renewal. All credential holders under the age of 21 are already REAL ID compliant.

If you don’t see a gold star, you’ll need to visit your local tax collector office in order to update your driver’s license or ID and bring in three categories of documents to prove your identity, including:

  1. Primary Identification. Original U.S. birth certificate, valid U.S. passport or proof of legal presence;
  2. Proof of Social Security Number. Original Social Security Card, W-2 form or paycheck; and
  3. Two Proofs of Residential Address. Such as a vehicle registration or title, voter registration card, utility bill, mortgage statement or residential lease agreement.

For a full list of acceptable documents, visit octaxcol.com/whattobring.

To schedule a driver’s license appointment in Orange County, visit octaxcol.com.

About REAL ID

According to the Department of Homeland Security, the federal REAL ID Act enacted the 9/11 Commission’s recommendation that the federal government “set standards for the issuance of sources of identification, such as driver’s licenses.” The Act established minimum security standards for state-issued driver’s licenses and IDs and prohibits federal agencies from accepting for official purposes licenses and ID cards from states that do not meet these standards.  These purposes include accessing federal facilities, boarding federally regulated commercial aircraft, and entering nuclear power plants.

REAL ID Frequently Asked Questions

Will minors need a REAL ID driver’s license or ID to fly domestically?
No. The Transportation Security Administration (TSA) will not require children under 18 to provide identification when traveling with a companion within the United States. The companion will need acceptable identification.

Is a passport my only other option?
No. TSA will accept other forms of identity, but the most easily obtained credential is a driver’s license or ID from your local tax collector. For more information on acceptable forms of identification for boarding aircraft, visit TSA’s website at tsa.gov/travel/security-screening/identification.

Do I need a passport if I have a REAL ID?
If you are traveling internationally you will still need your passport. If you are traveling domestically, you will only need one valid form of identification – either your REAL ID or another acceptable alternative, such as a passport, but not both.

Can I use my REAL ID to cross the border into Canada and Mexico and for international travel?
No. REAL ID cards cannot be used for border crossings into Canada, Mexico or other international travel.

Are all states issuing REAL ID compliant cards?
The Department of Homeland Security is working closely with all states and territories to provide assistance and guidance to achieve full compliance by the October 1, 2020 deadline.  Florida began issuing REAL ID compliant driver’s licenses and IDs in 2010.

Orange County Tax Collector’s Office will be closed on Tuesday, September 3; Appointments Are Cancelled for Wednesday, September 4

In anticipation of Hurricane Dorian’s forecasted impact on Central Florida, Orange County Tax Collector Scott Randolph today announced that the Orange County Tax Collector’s Office, including all six Tag Agencies and the Tax Department, will be closed on Tuesday, September 3. Additionally, appointments for Wednesday, September 4 have been cancelled. At this time, it is unclear when offices will reopen.

“We urge everyone to heed the Governor’s warning and take all the necessary precautions to protect your loved ones and your home. Please prepare for this potentially devastating storm,” Tax Collector Scott Randolph said.

Customers with Appointments

Customers who scheduled motor vehicle appointments for Tuesday, September 3 and Wednesday, September 4 will be contacted by email with instructions on how to reschedule their appointment. If a customer needs to cancel their appointment at any time, they can do so by texting “C” to (317) 225-4470 from the phone number used to schedule their appointment. All customers are encouraged to complete their transactions online, when possible.

For updates, please visit octaxcol.com.

Motor Vehicle, Tax Collector’s Offices Consolidating in New Ocoee Facility

Two motor vehicle offices in west Orlando and Orange County are closing and consolidating with a new, large Tax Collector’s facility in Ocoee, county officials said Tuesday.

The restructuring is closing the Department of Highway Safety and Motor Vehicles branch on West Colonial Drive near John Young Parkway, which has been there for more than three decades. The building’s last day is today.

“After 34 years in the same branch office, it’s time for an upgrade,” Tax Collector Scott Randolph said in a statement.

The other DMV office closing is in Winter Garden. That office will close Thursday, February 7.

The new, consolidated facility will open in the West Oaks Mall between Dillard’s and the AMC theater January 16. It merges the two motor vehicle offices with the Tax Collector’s call center and a mail processing center and will be the largest motor vehicle office in the state, the statement said.

To help those who may visit the closed locations, the Florida Licensing on Wheels mobile licensing office will be at the West Colonial Drive and Winter Garden sites temporarily. The FLOW bus provides limited driver’s license, state ID and vehicle registration services.

The restructuring will increase the number of employees serving the public by 60 percent and will create more than 20 jobs, the tax collector said.

Source: Spectrum News 13