How to Use SmartPass

Select a Location

Click on an office location below; there are 7 in Orange County.

Enter Your Cell Phone Number

Enter your cell phone number and select the reason for your visit, such as a driver’s license.

Get in Line Now or Schedule an Appointment

Get in line now to be seen today or select an appointment for a future time or date.

Estimated Wait Times for Walk-Ins (Last Updated: 4:56 pm)

Click on the Office Location Below to Get in Line Now or Schedule an Appointment with SmartPass

We serve customers from 8:30 AM – 5:00 PM (9:00 AM – 5:00 PM on Wednesdays). Services may vary by location.

Customers who get in line with SmartPass will be seen at or near their estimated time; appointments are given priority. Customers must be in the office by 5:00 PM in order to be served. Lines may close early if we are at capacity. Appointments are required for road tests.

Additional Information

Transaction Limit

Each customer may complete a maximum of two non-related transactions per visit (Non-related transaction example: driver license renewal and property tax payment; related transaction example: tag and title).

If one transaction involves a driver’s license, customers must select driver’s license as the appointment type.

Parties with More than One Customer

Each member of a party, such as a couple or family, is required to get in line or schedule an appointment individually.