Due to volume and budgetary constraints, we serve Orange County residents only. For services in your area, please refer to your local Tax Collector.

Office Locations

Services and office hours may vary by location. Click on an office location below to expand information.

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West Oaks Mall

Located between Dillard’s and AMC.

SmartPass:

Get in line or schedule an appointment

-or-

To join the line by text,
send “octcwo” to (321) 320-7435

To join the line by phone,
call (321) 348-9021

Address: 9401 W. Colonial Dr., Suite 360, Ocoee, FL 34761
Hours: 8:30 AM – 5:00 PM; 9:00 AM – 5:00 PM Wednesdays
Services:

  • Driver’s Licenses and State IDs – U.S. Citizens, Permanent Resident Card Holders, Immigrant Visa Holders and Nonimmigrant Visa Holders
  • Motor Vehicle/ Vessel Tags and Titles
  • Written Tests
  • Road Tests (by appointment only)
  • Hunting and Fishing Licenses
  • Parking Permits
  • Property Taxes
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Downtown Orlando

Written and road tests are not available at this location.

SmartPass:

Get in line or schedule an appointment

or-

To join the line by text,
send “octcdo” to (321) 233-0090

To join the line by phone,
call (321) 332-6678

Address: 301 South Rosalind Ave., Orlando, FL 32801
Hours: 8:30 AM – 5:00 PM; 9:00 AM – 5:00 PM Wednesdays
Services:

  • Driver’s Licenses and State IDs – U.S. Citizens and Permanent Resident Card Holders
  • Motor Vehicle/ Vessel Tags and Titles
  • Hunting and Fishing Licenses
  • Parking Permits
  • Property Taxes
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Clarcona

SmartPass:

Get in line or schedule an appointment

-or-

To join the line by text,
send “octcco” to (321) 233-0097

To join the line by phone,
call (321) 559-8177

Address: 4101 Clarcona Ocoee Rd., Orlando, FL 32810
Hours: 8:30 AM – 5:00 PM; 9:00 AM – 5:00 PM Wednesdays
Services:

  • Driver Licenses and State IDs – U.S. Citizens and Permanent Resident Card Holders
  • Motor Vehicle/ Vessel Tags and Titles
  • Written Tests
  • Road Tests (by appointment only)
  • Hunting and Fishing Licenses
  • Parking Permits
  • Property Taxes
  • Hazmat Endorsements
  • Florida Birth Certificates (Until 4:00 PM)
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Sand Lake

SmartPass:

Get in line or schedule an appointment

Address: 730 Sand Lake Rd., Suite 106B, Orlando, FL 32809
Hours: 8:30 AM – 5:00 PM; 9:00 AM – 5:00 PM Wednesdays
Services:

  • Driver Licenses and State IDs – U.S. Citizens and Permanent Resident Card Holders
    • By Appointment Only – Immigrant and Nonimmigrant Visa Holders
  • Motor Vehicle/ Vessel Tags and Titles
  • Written Tests
  • Road Tests (by appointment only)
  • Hunting and Fishing Licenses
  • Parking Permits
  • Property Taxes
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Lee Vista

Road tests are not available at this location.

SmartPass:

Get in line or schedule an appointment

Address: 8185 Lee Vista Blvd., Orlando, FL 32829
Hours: 8:30 AM – 5:00 PM; 9:00 AM – 5:00 PM Wednesdays
Services:

  • Driver Licenses and State IDs – U.S. Citizens and Permanent Resident Card Holders
    • By Appointment Only – Immigrant and Nonimmigrant Visa Holders
  • Motor Vehicle/ Vessel Tags and Titles
  • Written Tests
  • Hunting and Fishing Licenses
  • Parking Permits
  • Property Taxes
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University

SmartPass:

Get in line or schedule an appointment

-or-

To join the line by text,
send “octc” to (321) 233-0113

To join the line by phone,
call (321) 336-7443

Address: 10051 University Blvd., Orlando, FL 32817
Hours: 8:30 AM – 5:00 PM; 9:00 AM – 5:00 PM Wednesdays
Services:

  • Driver Licenses and State IDs – U.S. Citizens and Permanent Resident Card Holders
    • By Appointment Only – Immigrant and Nonimmigrant Visa Holders
  • Motor Vehicle/ Vessel Tags and Titles
  • Written Tests
  • Road Tests (by appointment only)
  • Hunting and Fishing Licenses
  • Parking Permits
  • Property Taxes
  • Hazmat Endorsements
  • Florida Birth Certificates (Until 4:00 PM)
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Tax Department (Property & Business Tax)

Address: 200 South Orange Ave. 16th Fl., Orlando, FL 32801
Hours: 7:30 AM – 4:30 PM
Services:

  • Property Taxes
  • Tangible Property Taxes
  • Installment Payment Plans
  • Homestead Tax Deferral
  • Tax Certificate & Deed Sales
  • Business Tax Receipts

Office Locations Map

Additional Information

We serve customers from 8:30 AM – 5:00 PM (9:00 AM – 5:00 PM on Wednesdays). Customers must be in the office by 5:00 PM in order to be served.

Customers who get in line with SmartPass will be seen at or near their estimated time; appointments are given priority. Lines may close early if we are at capacity. Appointments are required for road tests.

Transaction Limit

Each customer may complete a maximum of two non-related transactions per visit (Non-related transaction example: driver license renewal and property tax payment; related transaction example: tag and title).

If one transaction involves a driver’s license, customers must select driver’s license as the appointment type.

Parties with More than One Customer

Each member of a party, such as a couple or family, is required to get in line or schedule an appointment individually.