Don't Wait in Line

SmartPass is our online queuing system that allows customers to get in line virtually or schedule an appointment for motor vehicle services.

How to use SmartPass

1. Select an
Office Location

Click on the office you’d like to visit below; there are seven conveniently located across Orange County.

2. Provide Your Information

Enter your cell phone number and select the reason for your visit, such as a Driver License.*

3. Join the line or
Schedule an Appointment

Join the line now to be seen today or schedule an appointment for a later date.

Estimated Wait Times for Walk-Ins (Last Updated: 11:56 am)

Customers who get in line with SmartPass will be seen at or near their estimated time; appointments are given priority. We serve customers from 8:30 AM – 5:00 PM (9:00 AM – 5:00 PM on Wednesdays). Customers must be in the office by 5:00 PM in order to be served. Lines may close early if we are at capacity. Appointments are required for road tests.

Services may vary by location. Please refer to the Locations page for more information.

*Transaction Limit

Each customer may complete a maximum of two non-related transactions per visit (Non-related transaction example: driver license renewal and property tax payment; related transaction example: tag and title).

Please NOTE Should one transaction involve a driver license, please select driver license for the appointment type.

Parties with More than One Customer

Each member of a party, such as a couple or family, is required to get in line or schedule an appointment individually.